LexusNexus:
Libraries, Liberties, and
The All-American Return Policy
It’s Springtime but nippy and raining horizontally. Cursing the weather
for its “unreasonableness,” I take shelter in the warm luxuriance of a
downtown megabook merchant. Once in, Coffee and Dvorak waft down and lure
me up to the glass of the bookstore café.
I’ve noticed before that most Philadelphia bookgiants are
Full-Servicely Only; deciding— wisely but unfortunately—
to store their coffee carafes behind the counter to discourage
would-be wiseguys from filling up Burger King cups with twenty
free ounces of Cinnamon Pumpkin Spice. This bookgiant is no
different. Oh well, c’est la vie. I shelve my principles, order a large,
and head to the stacks where, fueled by cup after cup of delicious,
world-disclosing “coffeine,” I polish off a volume of Horace in under
two hours, sitting crosslegged in the aisle. I fetch another title—
shorter this time— and devour that one. Then another. Five and
half hours have passed. I sense some curiosity and mild distress
from Darryl the Doorman, but continue grazing at my leisure.
This is a library afterall. Granted, no signs say as much, and
I’m positive the staff would grumble otherwise, but the meaning
of the things lies in their use… so this is a library. Superior in
many respects to our publicly owned branches: tighter, brighter,
with treats and caffeine and a monthlong lending period that
hairsplitters prefer to call “The Return Policy.”
This lending policy does require a pinch of discipline and
capital, but I tell you there is no feeling more triumphant
than slumping up to the counter with 150 dollars in glossy
paperbacks, on the 30th day of a 31 day return policy, and
walking away with your pockets weighed down with riches.
Gets even better when the countergirl asks “the reason for
returning your purchase, sir” and I reply with an unassailable grin:
“Yes, I’m done reading it.”
With the advent of the return policy, I can finally own everything
in the world without wondering where I’m going to put it all. I
can take a mid-century Electrolux (with a Sears and Roebuck
sticker slapped across its side) back to Wal-Mart and— with
some brassball chutzpah— get enough store credit for a
shoppingcartful of powder groceries. Never, ever yield to
the fear of excess. Drop the life-savings on a top-of-the-line
videocamera, make a short documentary among consenting
adults, then drag it back a month later for a full refund
guaranteed. Compliments of Circuit City. If a month doesn’t
suffice, you can always “refresh” your purchase by coming
back every month on the month for a quick switch and a
few kisses blown in the direction of customer service. All of
the pleasure; none of the guilt.
And if every once in a while, I mismanage my receipt jar
or actually decide to keep my purchase, it’s still cheaper
than trying to reconcile all those death-threats piling in
from libraries up and down the Eastern seaboard. I feel
like writing back: “Look, you keep sending me these
notices— to no effect. When are you going to take a hint?
You’re obviously not getting your money; so let’s just put
all this ugliness behind us.”
I’ll even put books on order that I already own and cherish,
treating the customer service desk like my own little
corporate ballotbox. “I need ten copies of Richard Rorty’s
Philosophy and Social Hope, stat.” I think of it as a tiny
nudge toward a future of economic democracy, and in a
world which has yet to fully realize Money’s sidedoor
usurpation of political power, every nudge counts. Now
I know that for many of you, Barnes&Noble is one of the
most nefarious flagships of this takeover, but while
agreeing with you, let me just mention something in its defense.
Throughout my childhood years in Virginia, I was forced to
choose between the mausoleum dinge of second-rate libraries
and the drooly kitten-and-cookbook selections of B. Dalton
Books. Barnes&Nobles, when it arrived in highschool, was
the library of Alexandria by comparison. The march of
Freedom bearing the torch of Reason. Every author, topic,
and translation were available, visibly encyclopaedic,
and— most significant for young Virginian illiterati—
laid out in a sexy and enticing way. Teenage hangouts
like Tower Records began blurring at the edges with
Barnes&Noble, opening up the literary universe onto
the stripmalls of America. I saw these chains as a
benificial species in the flora and fauna dotting the
American landscape, especially when complimented
by my devious shopping sensibilities.
I have since become more guarded in my enthusiasm;
aware that these great big glowing public arenas are
still on “private property” and thus subject to its aims and
whims. When I have Darryl the Doorman shadowing
my every step, and others telling me that I have no
right or reason to loiter around the commercial sector
like I do, I suddenly realize a rethink is in order. I can
only assume that these people are under mistaken
impression that somebody or some entity owns any
more of the world than I do. Well, they don’t; no more
than they own the clouds, the Sun, or the planet Neptune.
It’s all about the meanings of public versus private space.
I save absolutely no respect for trespassing laws; even less
for those against loitering. The way I see it, one loiterer
makes a pest; a thousand makes an Age of Enlightenment.
What would ancient Athens have been without all their
headscratching idlers in the public square? Pretty sure
that Diogenes had no real business masturbating in the
open market, genius or no. In fact, I feel sorry for people
who do have “real business” at Barnes&Noble; they no
doubt live out their every free hour as if it were an orthodontist’s appointment.
Loitering is the sound of the soul breathing easy. Teenagers
who gather curbside with friends and blueberry Slurpees
understand best how every inch of this earth is a perfect
occasion to better know your fellow man. No one even
pretends otherwise. No one ropes off parts of the Seven-Eleven
parking lot. No one pays through the nose to belong to some
Civil War clubhouse whose sole selling-point is its “exclusivity”
and whose patrons could hone meatcleavers with the ski-tans
of their foreheads. The teenage world is still filled with space
and possibility rather than with real estate and purpose. It
is the world that I, at twenty-five, still inhabit.
“Well, Brandon, how would you like it if half of Christendom
congregated on your front yard for a barbecue?”—I would like
it just fine; surrender the lawn but gain the world. The
commercial sector is public domain, as far as I’m concerned,
and it’s hightime for us all to begin treating it as such (the culmination
of which would be persuading Home Depot execs to let me sleep, eat,
and live in their showrooms as a kooky “mediabuzz publicity stunt.”
But that’s for another day). Barnes&Noble, along with every other
landhog in this sector, has a public responsibility to provide a
service in proportion to its size. And that service, at this moment,
comes down to a solid read and a cushy armchair to plop down
in while my mini-thins and coffee send me into hypoglycemic
spirals. If these bookpeddlers dislike this sort of compromise,
then maybe we’ll restake our claims a little more assertively…
I wander back through the aisles and observe the mix of bookstore
browsers. Businessmen reading Esquire on their lunchminute.
A homeless gentleman, worn tired from life as a human
speedbump, nodding off and dropping the Sports Almanac
he propped open as an alibi. Some young lovebirds nestling
into a book by the window. An elderly woman turns to me by
Mythology and Anthropology—“Excuse me, could you slip
this book back onto that top shelf there? I’m not tall enough.
Between the other two Clifford Geertz books.” I mention
my admiration for Geertz and she starts up schoolmarmishly “yes,
me too, because I believe that Man lives on meaning and not…not
on bread alone.” Why else were we there? Surrounded by good-smelling,
freshly-pressed meanings; webs of significance; shelves upon
shelves of cultural merchandise. There for all the world to enjoy.